Office of Human Resources & Administration (OHRA)

The Office of Human Resources and Administration (OHRA) facilities the faculty and staff in the development, implementation and evaluation of comprehensive personnel, training and employment relations systems. The office is also responsible for supporting the University’s mission and strategic plan; maintaining effective customer service, ensuring compliance with all applicable human resources laws, regulations, and policies; establishing human resources best practices; and creating a human resources’ organization that provides excellence in consultative, strategic, and operational expertise across the University. Oversees employee experience and promoting a people-centered culture.


The OHRA consists of three units:

  • Talent Management - management and coordination of human resources activities to include talent acquisition, performance management, training and development as well as compensation and benefits administration. Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning. Manage the maintenance and execution of the performance management system.


  • Employee Engagement – Enhances employee engagement across the university by conceptualizing and implementing various employee development and engagement activities. Manages staff pension plan and benefits. Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the university’s goals.


  • Industrial Relations - oversight for all employee and industrial relations practices at the University and promote harmonious relationship among Management, Workers, Trade Unions and Associations. Address or avert issues of concern as it relates to working conditions, contracts of employment, workplace agreements, absence management, dispute resolutions as well as managing employees’ participation in management decisions regarding conflict and grievance resolution.  


TRAINING AND DEVELOPMENT

The Office of Human Resources and Administration ensures the development of employee skills and competencies needed to achieve the University’s objectives through:

  1. In-house training (personal and professional development)
  2. In-service training (personal and professional development)
  3. External training (local and overseas)
    1. Study Leave
    2. Conferences
    3. Scholarships
  4. Evaluation of training effectiveness
  5. Maintaining a training database
  6. Career counselling